IDAHO Navigation
  • HOME
  • IDEAS
  • DESIGN
  • COMMUNICATION
  • GEMS
  • Our Work
  • Us
  • Contact
  • Search
  • HOME
  • IDEAS
  • DESIGN
  • COMMUNICATION
  • GEMS
  • Our Work
  • Us
  • Contact
  • Search

Medibank Private – Training Collateral

David Haworth 15/02/2012 Design, Health, Print

“We focussed on helping trainees to get the most out of their training materials by encouraging them to personalise their documentation, and ensuring they were simple and consistent.” – Alicia Whetton, Senior Designer

Share this Post

CLIENT 

Medibank Private

A healthcare company providing private health insurance and health solutions to 3.9 million people in Australia and New Zealand.

CHALLENGE

Medibank needed to produce training support documents for it’s customer service staff. The documents had to be designed in a way to allow the staff to customise their own learning materials, and be easy to reference on the job.

SOLUTION

Staff received a binder with information divided into modules, which were consistently colour coded for easy reference. Each module had plenty of space for their own notes, checklists, procedures and practices, and worksheets. The pages respected the brand guidelines, and presented the information in a very simple and intuitive way, with visual cues used to prompt the trainee as needed.

Site Map

  • Ideas
  • Design
  • Communication
  • Gems
  • Us
  • Contact

Work

  • Ideas
  • Design
  • Communication

Contact

If you can’t make it in to see us and enjoy some amazing Lygon Street coffee please contact us on:

  • +61 407 776 646
  • Email us

Location

112 Alexandra Street
St Kilda East
Victoria 3183
Australia

© Idaho Design & Communication Pty Ltd